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TenthMatrix CRM (WSL CRM)

TenthMatrix CRM — the platform that grows with your business

Everything you need to manage sales, marketing, and customer service in one powerful platform

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Active Users
10,000+
Аптайм
99.9%
Faster Sales Cycles
50%
Revenue Growth
3x

Transform customer relationships with TenthMatrix CRM (WSL CRM)

TenthMatrix CRM (WSL CRM) combines powerful customer relationship management with artificial intelligence to help you attract, engage, and delight customers at every stage of their journey. Build deeper relationships, close more deals, and grow your business faster with our all-in-one CRM solution.

Watch the overview

Функции

  • AI-Powered Contact & Lead Management

    Centralize all customer information with AI-driven enrichment, intelligent scoring, and automated routing. Our machine learning algorithms analyze customer behavior patterns to identify high-value leads and predict conversion probability.

    • 360° customer view with AI insights
    • Automated lead scoring & prediction
    • Smart lead routing & assignment
    • Real-time contact enrichment
    • Activity tracking & analysis
    • Duplicate detection & merging
    • Custom field automation

  • Intelligent Sales Pipeline Management

    Visualize your sales process, forecast revenue with 95% accuracy using AI, and close deals faster with predictive insights. Real-time deal health monitoring and automated stage progression.

    • Visual pipeline boards & Kanban
    • AI deal scoring & win probability
    • Accurate revenue forecasting
    • Deal tracking & notifications
    • Win/loss analysis & insights
    • Automated follow-ups
    • Custom pipeline stages

  • Marketing Automation & Campaign Management

    Create, execute, and optimize multi-channel marketing campaigns with AI-powered personalization, automated nurturing sequences, and comprehensive ROI tracking across all touchpoints.

    • Email & SMS campaigns
    • Landing page builder
    • Lead nurturing workflows
    • Marketing analytics & attribution
    • A/B testing & optimization
    • Social media integration
    • Campaign ROI tracking

  • Omnichannel Customer Service Hub

    Deliver exceptional support across email, chat, phone, and social media. AI-powered ticket routing, automated responses, and knowledge base with natural language search for faster resolution.

    • Help desk ticketing system
    • Live chat & chatbot support
    • Knowledge base & self-service
    • SLA management & tracking
    • Customer satisfaction surveys
    • Multi-channel support
    • AI-powered routing

  • AI-Powered Analytics & Business Intelligence

    Make data-driven decisions with real-time dashboards, predictive analytics, and custom reporting. Machine learning models identify trends, anomalies, and opportunities automatically.

    • Real-time dashboards & KPIs
    • Predictive analytics & forecasting
    • Custom report builder
    • Revenue & sales analytics
    • Performance metrics tracking
    • Data visualization tools
    • Export & scheduling

  • Mobile CRM & Field Sales

    Access your CRM anywhere with native mobile apps for iOS and Android. Offline capabilities, voice commands, and GPS tracking for field sales teams.

    • Native iOS & Android apps
    • Offline access & sync
    • Push notifications & alerts
    • Mobile-optimized UI
    • Voice commands & dictation
    • GPS tracking & check-ins
    • Mobile document scanning

  • Enterprise Resource Planning (ERP)

    Integrate all business processes including inventory, procurement, manufacturing, financials, and HR. Real-time visibility across your entire organization with AI-driven optimization.

    • Financial management & accounting
    • Inventory & supply chain
    • Manufacturing & production
    • Human resources & payroll
    • Procurement & purchasing
    • Asset management
    • Multi-company support

  • Financial Management & Accounting

    Complete financial management suite with accounts receivable/payable, general ledger, budgeting, and financial reporting. AI-powered cash flow forecasting and anomaly detection.

    • Accounts receivable & payable
    • General ledger & reconciliation
    • Budgeting & forecasting
    • Financial reporting & compliance
    • Multi-currency support
    • Tax management
    • Audit trails & controls

  • Inventory & Supply Chain Management

    Optimize inventory levels, streamline procurement, and manage your supply chain with AI-powered demand forecasting and automated reordering. Real-time tracking across multiple warehouses.

    • Real-time inventory tracking
    • AI demand forecasting
    • Automated reordering
    • Multi-warehouse management
    • Barcode & RFID support
    • Supplier management
    • Stock level optimization

  • Project Management & Collaboration

    Plan, execute, and track projects with Gantt charts, resource allocation, time tracking, and team collaboration tools. AI-powered project risk assessment and timeline prediction.

    • Gantt charts & task management
    • Resource allocation & tracking
    • Time tracking & billing
    • Team collaboration tools
    • Document management
    • Project budgeting
    • Risk management

  • Human Resources Management (HRM)

    Manage the entire employee lifecycle from recruitment to retirement. AI-powered talent acquisition, performance management, payroll processing, and benefits administration.

    • Recruitment & onboarding
    • Employee database & profiles
    • Payroll processing
    • Performance management
    • Leave & attendance tracking
    • Training & development
    • Benefits administration

  • E-commerce & Order Management

    Integrated e-commerce platform with shopping cart, payment processing, order fulfillment, and customer portal. AI-powered product recommendations and dynamic pricing.

    • Online storefront & catalog
    • Shopping cart & checkout
    • Payment gateway integration
    • Order processing & fulfillment
    • Shipping & logistics
    • Customer portal
    • Product recommendations

  • Manufacturing & Production Planning

    Optimize production scheduling, material requirements planning (MRP), and quality control. AI-driven capacity planning and predictive maintenance for equipment.

    • Production scheduling & planning
    • Material requirements planning (MRP)
    • Bill of materials (BOM)
    • Work order management
    • Quality control & inspection
    • Equipment maintenance
    • Shop floor tracking

  • Document Management & Workflow

    Centralized document repository with version control, approval workflows, and electronic signatures. AI-powered document classification and intelligent search.

    • Document storage & versioning
    • Approval workflows
    • Electronic signatures
    • Document templates
    • OCR & intelligent search
    • Access controls & permissions
    • Compliance & retention

  • Business Process Automation (BPA)

    Automate repetitive business processes with visual workflow builder, no-code automation, and AI-powered decision making. Integrate with any system via API.

    • Visual workflow builder
    • No-code automation
    • AI-powered decisions
    • Task scheduling & triggers
    • Email & SMS automation
    • API integrations
    • Process analytics

  • Business Intelligence & Reporting

    Enterprise-grade BI platform with interactive dashboards, ad-hoc reporting, and data visualization. AI-powered insights and anomaly detection across all business metrics.

    • Interactive dashboards
    • Ad-hoc report builder
    • Data visualization
    • Scheduled reports
    • Export to Excel/PDF
    • KPI tracking & alerts
    • Predictive analytics

  • Advanced Project Management

    Enterprise project management with Agile/Scrum support, resource scheduling, budget tracking, and milestone management. AI predicts project delays and suggests optimal resource allocation.

    • Agile/Scrum/Kanban boards
    • Sprint planning & tracking
    • Resource scheduling & capacity
    • Budget tracking & forecasting
    • Milestone & dependency management
    • Risk assessment & mitigation
    • Project portfolio management
    • Burndown & velocity charts

  • Time Tracking & Timesheet Management

    Comprehensive time tracking with automatic timers, timesheet approvals, and billable hours tracking. AI detects patterns and suggests optimal time allocation for maximum productivity.

    • Automatic time tracking
    • Manual time entry
    • Timesheet approvals workflow
    • Billable vs non-billable hours
    • Project time allocation
    • Break & overtime tracking
    • Integration with payroll
    • Productivity analytics

  • Job Bidding & Estimation System

    Professional job bidding platform with cost estimation, proposal generation, and competitive bid tracking. AI analyzes historical data to suggest optimal pricing strategies.

    • Cost estimation templates
    • Automated proposal generation
    • Bid tracking & comparison
    • Win/loss rate analysis
    • Material & labor costing
    • Profit margin calculation
    • Client bid history
    • Competitive intelligence

  • Job Scheduling & Dispatch

    Intelligent job scheduling with drag-and-drop calendar, automated dispatching, and route optimization. Real-time updates for field teams with GPS tracking and mobile access.

    • Drag-and-drop scheduling
    • Automated job dispatching
    • Route optimization
    • GPS tracking & check-ins
    • Real-time status updates
    • Technician skill matching
    • Customer notifications
    • Recurring job management

  • Resource & Capacity Planning

    Optimize resource utilization with capacity planning, workload balancing, and skill-based allocation. AI predicts resource bottlenecks and suggests reallocation strategies.

    • Resource capacity planning
    • Workload balancing
    • Skill-based allocation
    • Availability tracking
    • Utilization reporting
    • Bottleneck detection
    • Bench resource management
    • Contractor management

  • Task & Activity Management

    Detailed task tracking with dependencies, subtasks, checklists, and priority management. AI suggests task prioritization based on deadlines, dependencies, and team capacity.

    • Task creation & assignment
    • Subtasks & checklists
    • Task dependencies
    • Priority & deadline management
    • Task templates
    • Recurring tasks
    • Task comments & attachments
    • Progress tracking

  • Gantt Charts & Timeline View

    Visual project timelines with Gantt charts, critical path analysis, and milestone tracking. Drag-and-drop interface for easy schedule adjustments with automatic dependency updates.

    • Interactive Gantt charts
    • Critical path analysis
    • Milestone tracking
    • Baseline comparison
    • What-if scenario planning
    • Resource histogram
    • Export to MS Project
    • Print & share timelines

  • Agile & Scrum Management

    Complete Agile project management with sprint planning, backlog management, story points, and velocity tracking. Scrum board with swimlanes, burndown charts, and retrospectives.

    • Sprint planning & backlog
    • User stories & epics
    • Story points & estimation
    • Scrum board & swimlanes
    • Burndown & burnup charts
    • Velocity tracking
    • Sprint retrospectives
    • Release planning

  • Portfolio & Program Management

    Manage multiple projects as a portfolio with strategic alignment, resource sharing, and consolidated reporting. AI identifies portfolio risks and optimization opportunities.

    • Portfolio dashboard
    • Strategic alignment
    • Cross-project dependencies
    • Consolidated reporting
    • Portfolio optimization
    • Budget allocation
    • Risk aggregation
    • Executive summaries

  • Job Costing & Profitability

    Track actual vs estimated costs for each job with real-time profitability analysis. Monitor labor, materials, overhead, and subcontractor costs to ensure project margins.

    • Actual vs estimated costing
    • Real-time profitability
    • Labor cost tracking
    • Material cost management
    • Overhead allocation
    • Subcontractor billing
    • Change order management
    • Job margin analysis

  • Collaboration & Communication

    Team collaboration with @mentions, comments, file sharing, and real-time notifications. Integrated chat, video calls, and screen sharing for seamless teamwork.

    • @mentions & notifications
    • Threaded comments
    • File sharing & versioning
    • Integrated chat
    • Video conferencing
    • Screen sharing
    • Team announcements
    • Activity feed

  • Invoicing & Billing

    Generate professional invoices from tracked time, expenses, and milestones. Support for recurring billing, partial payments, and multiple payment methods with automated reminders.

    • Professional invoice templates
    • Time & expense billing
    • Milestone-based invoicing
    • Recurring billing
    • Partial payments
    • Payment reminders
    • Multi-currency support
    • Integration with accounting

  • Expense & Budget Tracking

    Track project expenses, receipts, and reimbursements with mobile capture. Compare actual spending against budgets with alerts for overruns and AI-powered forecasting.

    • Expense entry & tracking
    • Receipt capture (mobile)
    • Budget vs actual reporting
    • Expense approvals
    • Reimbursement management
    • Budget alerts & forecasting
    • Category-based tracking
    • Integration with accounting

  • Client & Vendor Portal

    Branded client portals for project visibility, document sharing, and approvals. Vendors can submit bids, invoices, and track purchase orders through dedicated portal access.

    • Branded client portals
    • Project status visibility
    • Document sharing
    • Online approvals
    • Vendor bid submission
    • Invoice management
    • Purchase order tracking
    • Secure messaging

Сценарии использования

  • Sales Teams

    Close more deals with AI-powered pipeline management, forecasting, and automation

  • Marketing Teams

    Generate and nurture leads with automated campaigns and personalized content

  • Customer Success

    Deliver exceptional support and build lasting customer relationships

  • Small Businesses

    All-in-one solution to manage customers, sales, and growth without complexity

Seamless Integrations

Connect with 500+ apps and services you already use

  • GmailEmail
  • OutlookEmail
  • SlackCommunication
  • ZoomVideo
  • SalesforceCRM
  • HubSpotМаркетинг
  • MailchimpEmail Marketing
  • ShopifyE-commerce
  • QuickBooksAccounting
  • StripePayments
  • ZapierAutomation
  • LinkedInSocial

Simple, Transparent Pricing

Choose the plan that fits your business needs

  • Начальный

    $49/user/month

    Perfect for small teams getting started

    • До 10 пользователей
    • 1,000 contacts
    • Базовые функции CRM
    • Email integration
    • Mobile apps
    • Community support
    Начать бесплатный период

  • Самый популярный

    Профессиональный

    $99/user/month

    For growing teams that need more power

    • Без ограничения пользователей
    • 10,000 contacts
    • Advanced CRM features
    • Marketing automation
    • Custom reports
    • Priority support
    • API access
    Начать бесплатный период

  • Корпоративный

    ИндивидуальноContact sales

    For large organizations with specific needs

    • Unlimited everything
    • Advanced AI features
    • Индивидуальные интеграции
    • Dedicated support
    • Гарантии SLA
    • Training & onboarding
    • Custom development
    Связаться с отделом продаж

Complete Feature & Module Comparison

Everything you need from WSL CRM to ERP — all-in-one TenthMatrix CRM

Sales & WSL CRM

МодульНачальныйПрофессиональныйКорпоративный
Contact Management
360° customer view, contact enrichment, duplicate detection		✓ Включено✓ Включено✓ Включено
Lead Management
Lead capture, scoring, routing, and conversion tracking		✓ Включено✓ Включено✓ Включено
Opportunity Management
Deal pipeline, forecasting, win/loss analysis		✓ Включено✓ Включено✓ Включено
Sales Pipeline
Visual boards, drag-and-drop, custom stages		✓ Включено✓ Включено✓ Включено
Quote & Proposal Generation
Professional quotes, templates, e-signatures		– Не включено✓ Включено✓ Включено
Sales Forecasting
AI-powered revenue predictions, pipeline analytics		– Не включено✓ Включено✓ Включено
Territory Management
Geographic territories, team assignments		– Не включено– Не включено✓ Включено
CPQ (Configure-Price-Quote)
Product configuration, dynamic pricing rules		– Не включено– Не включено✓ Включено

Marketing Automation

МодульНачальныйПрофессиональныйКорпоративный
Email Marketing
Campaign builder, templates, A/B testing		✓ Включено✓ Включено✓ Включено
Landing Pages
Drag-and-drop builder, responsive templates		✓ Включено✓ Включено✓ Включено
Marketing Automation
Drip campaigns, nurture sequences, triggers		– Не включено✓ Включено✓ Включено
Lead Scoring & Grading
AI-powered scoring, behavioral tracking		– Не включено✓ Включено✓ Включено
Social Media Marketing
Multi-channel posting, scheduling, analytics		– Не включено✓ Включено✓ Включено
Marketing Analytics
ROI tracking, attribution, campaign performance		– Не включено✓ Включено✓ Включено
Account-Based Marketing
Target account lists, personalized campaigns		– Не включено– Не включено✓ Включено

Customer Service

МодульНачальныйПрофессиональныйКорпоративный
Help Desk Ticketing
Multi-channel support, ticket routing, SLA		✓ Включено✓ Включено✓ Включено
Knowledge Base
Self-service portal, articles, FAQs		✓ Включено✓ Включено✓ Включено
Live Chat & Chatbot
Real-time chat, AI chatbot, canned responses		– Не включено✓ Включено✓ Включено
Case Management
Case routing, escalation, resolution tracking		– Не включено✓ Включено✓ Включено
Customer Portal
Self-service, ticket tracking, document access		– Не включено✓ Включено✓ Включено
Omnichannel Support
Email, phone, chat, social media integration		– Не включено– Не включено✓ Включено

Invoicing & Billing

МодульНачальныйПрофессиональныйКорпоративный
Invoice Generation
Professional invoices, custom templates		✓ Включено✓ Включено✓ Включено
Payment Processing
Online payments, multiple gateways		✓ Включено✓ Включено✓ Включено
Recurring Billing
Subscription management, auto-billing		– Не включено✓ Включено✓ Включено
Payment Reminders
Automated reminders, dunning management		– Не включено✓ Включено✓ Включено
Multi-Currency
150+ currencies, exchange rate management		– Не включено✓ Включено✓ Включено
Tax Management
Tax calculations, compliance, reporting		– Не включено✓ Включено✓ Включено
Credit Notes & Refunds
Credit memo management, refund processing		– Не включено– Не включено✓ Включено

Financial Management (ERP)

МодульНачальныйПрофессиональныйКорпоративный
Accounts Receivable
Invoice tracking, payment collection, aging		– Не включено✓ Включено✓ Включено
Accounts Payable
Vendor bills, payment scheduling, approvals		– Не включено✓ Включено✓ Включено
General Ledger
Chart of accounts, journal entries, reconciliation		– Не включено✓ Включено✓ Включено
Bank Reconciliation
Automated matching, bank feeds, statement import		– Не включено✓ Включено✓ Включено
Budgeting & Forecasting
Budget planning, variance analysis, projections		– Не включено– Не включено✓ Включено
Financial Reporting
P&L, balance sheet, cash flow statements		– Не включено✓ Включено✓ Включено
Fixed Assets
Asset tracking, depreciation, disposal		– Не включено– Не включено✓ Включено
Multi-Company Accounting
Consolidated reporting, inter-company transactions		– Не включено– Не включено✓ Включено

Inventory & Supply Chain

МодульНачальныйПрофессиональныйКорпоративный
Inventory Management
Stock tracking, reorder points, bin locations		– Не включено✓ Включено✓ Включено
Purchase Orders
PO creation, approval workflow, vendor management		– Не включено✓ Включено✓ Включено
Warehouse Management
Multi-warehouse, transfers, stock adjustments		– Не включено✓ Включено✓ Включено
Barcode & RFID
Scanning, tracking, mobile inventory		– Не включено– Не включено✓ Включено
Demand Forecasting
AI-powered predictions, seasonal analysis		– Не включено– Не включено✓ Включено
Supplier Management
Vendor database, performance tracking, contracts		– Не включено✓ Включено✓ Включено
Lot & Serial Tracking
Traceability, expiration dates, recalls		– Не включено– Не включено✓ Включено

Project Management

МодульНачальныйПрофессиональныйКорпоративный
Task Management
Tasks, subtasks, dependencies, assignments		✓ Включено✓ Включено✓ Включено
Gantt Charts
Timeline view, critical path, milestones		– Не включено✓ Включено✓ Включено
Agile/Scrum Boards
Sprint planning, backlog, burndown charts		– Не включено✓ Включено✓ Включено
Resource Planning
Capacity planning, allocation, utilization		– Не включено✓ Включено✓ Включено
Time Tracking
Timesheets, billable hours, approvals		✓ Включено✓ Включено✓ Включено
Project Budgeting
Budget tracking, expense management, forecasting		– Не включено✓ Включено✓ Включено
Portfolio Management
Multi-project view, strategic alignment		– Не включено– Не включено✓ Включено

Human Resources

МодульНачальныйПрофессиональныйКорпоративный
Employee Database
Employee profiles, documents, org chart		– Не включено✓ Включено✓ Включено
Recruitment
Job postings, applicant tracking, interviews		– Не включено✓ Включено✓ Включено
Onboarding
New hire workflows, document collection		– Не включено✓ Включено✓ Включено
Payroll
Salary processing, tax calculations, pay slips		– Не включено– Не включено✓ Включено
Leave Management
Leave requests, approvals, balance tracking		– Не включено✓ Включено✓ Включено
Attendance
Time clock, biometric integration, shifts		– Не включено✓ Включено✓ Включено
Performance Management
Goals, reviews, 360° feedback, appraisals		– Не включено– Не включено✓ Включено
Training & Development
Course management, certifications, skills		– Не включено– Не включено✓ Включено

Производство

МодульНачальныйПрофессиональныйКорпоративный
Bill of Materials (BOM)
Multi-level BOM, component tracking		– Не включено– Не включено✓ Включено
Work Orders
Manufacturing orders, routing, scheduling		– Не включено– Не включено✓ Включено
Production Planning
MRP, capacity planning, scheduling		– Не включено– Не включено✓ Включено
Quality Control
Inspections, defect tracking, quality checks		– Не включено– Не включено✓ Включено
Shop Floor Control
Real-time tracking, labor reporting		– Не включено– Не включено✓ Включено
Equipment Maintenance
Preventive maintenance, work orders, history		– Не включено– Не включено✓ Включено

E-commerce

МодульНачальныйПрофессиональныйКорпоративный
Online Store
Storefront, product catalog, shopping cart		– Не включено✓ Включено✓ Включено
Product Management
Variants, pricing, inventory sync		– Не включено✓ Включено✓ Включено
Order Management
Order processing, fulfillment, tracking		– Не включено✓ Включено✓ Включено
Shipping Integration
Carrier integration, label printing, tracking		– Не включено✓ Включено✓ Включено
Customer Portal
Self-service, order history, returns		– Не включено✓ Включено✓ Включено
Marketplace Integration
Amazon, eBay, Shopify sync		– Не включено– Не включено✓ Включено

Analytics & Reporting

МодульНачальныйПрофессиональныйКорпоративный
Dashboard Builder
Drag-and-drop, real-time widgets, KPIs		✓ Включено✓ Включено✓ Включено
Standard Reports
Pre-built reports for all modules		✓ Включено✓ Включено✓ Включено
Custom Report Builder
Ad-hoc reporting, custom fields, filters		– Не включено✓ Включено✓ Включено
Scheduled Reports
Email delivery, automated scheduling		– Не включено✓ Включено✓ Включено
AI-Powered Insights
Predictive analytics, recommendations		– Не включено– Не включено✓ Включено
Экспорт данных
Excel, PDF, CSV export options		✓ Включено✓ Включено✓ Включено

Integrations & API

МодульНачальныйПрофессиональныйКорпоративный
REST API
Full API access, webhooks, authentication		– Не включено✓ Включено✓ Включено
Pre-built Integrations
500+ app integrations (Zapier, Make)		✓ Включено✓ Включено✓ Включено
Custom Integrations
Custom API development, middleware		– Не включено– Не включено✓ Включено
Data Import/Export
Bulk import, migration tools, templates		✓ Включено✓ Включено✓ Включено
SSO (Single Sign-On)
SAML, OAuth, Active Directory		– Не включено– Не включено✓ Включено

Отзывы клиентов

  • TenthMatrix CRM has transformed how we manage customer relationships. Our sales team is 3x more productive and close rates have doubled.

    Jessica ThompsonVP Sales, TechStart Inc, TechStart Inc

  • The AI-powered insights are incredible. We can now predict which deals will close and where to focus our efforts. Game-changing platform!

    Robert MartinezSales Director, CloudPro, CloudPro

  • Implementation was seamless and the support team is outstanding. We migrated from Salesforce in just 2 weeks with zero downtime.

    Amanda LeeCTO, FinanceHub, FinanceHub

Ready to Transform Your Customer Relationships?

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