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TenthMatrix CRM (WSL CRM)

TenthMatrix CRM — the platform that grows with your business

Everything you need to manage sales, marketing, and customer service in one powerful platform

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Active Users
10,000+
Disponibilidade
99.9%
Faster Sales Cycles
50%
Revenue Growth
3x

Transform customer relationships with TenthMatrix CRM (WSL CRM)

TenthMatrix CRM (WSL CRM) combines powerful customer relationship management with artificial intelligence to help you attract, engage, and delight customers at every stage of their journey. Build deeper relationships, close more deals, and grow your business faster with our all-in-one CRM solution.

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Funcionalidades

  • AI-Powered Contact & Lead Management

    Centralize all customer information with AI-driven enrichment, intelligent scoring, and automated routing. Our machine learning algorithms analyze customer behavior patterns to identify high-value leads and predict conversion probability.

    • 360° customer view with AI insights
    • Automated lead scoring & prediction
    • Smart lead routing & assignment
    • Real-time contact enrichment
    • Activity tracking & analysis
    • Duplicate detection & merging
    • Custom field automation

  • Intelligent Sales Pipeline Management

    Visualize your sales process, forecast revenue with 95% accuracy using AI, and close deals faster with predictive insights. Real-time deal health monitoring and automated stage progression.

    • Visual pipeline boards & Kanban
    • AI deal scoring & win probability
    • Accurate revenue forecasting
    • Deal tracking & notifications
    • Win/loss analysis & insights
    • Automated follow-ups
    • Custom pipeline stages

  • Marketing Automation & Campaign Management

    Create, execute, and optimize multi-channel marketing campaigns with AI-powered personalization, automated nurturing sequences, and comprehensive ROI tracking across all touchpoints.

    • Email & SMS campaigns
    • Landing page builder
    • Lead nurturing workflows
    • Marketing analytics & attribution
    • A/B testing & optimization
    • Social media integration
    • Campaign ROI tracking

  • Omnichannel Customer Service Hub

    Deliver exceptional support across email, chat, phone, and social media. AI-powered ticket routing, automated responses, and knowledge base with natural language search for faster resolution.

    • Help desk ticketing system
    • Live chat & chatbot support
    • Knowledge base & self-service
    • SLA management & tracking
    • Customer satisfaction surveys
    • Multi-channel support
    • AI-powered routing

  • AI-Powered Analytics & Business Intelligence

    Make data-driven decisions with real-time dashboards, predictive analytics, and custom reporting. Machine learning models identify trends, anomalies, and opportunities automatically.

    • Real-time dashboards & KPIs
    • Predictive analytics & forecasting
    • Custom report builder
    • Revenue & sales analytics
    • Performance metrics tracking
    • Data visualization tools
    • Export & scheduling

  • Mobile CRM & Field Sales

    Access your CRM anywhere with native mobile apps for iOS and Android. Offline capabilities, voice commands, and GPS tracking for field sales teams.

    • Native iOS & Android apps
    • Offline access & sync
    • Push notifications & alerts
    • Mobile-optimized UI
    • Voice commands & dictation
    • GPS tracking & check-ins
    • Mobile document scanning

  • Enterprise Resource Planning (ERP)

    Integrate all business processes including inventory, procurement, manufacturing, financials, and HR. Real-time visibility across your entire organization with AI-driven optimization.

    • Financial management & accounting
    • Inventory & supply chain
    • Manufacturing & production
    • Human resources & payroll
    • Procurement & purchasing
    • Asset management
    • Multi-company support

  • Financial Management & Accounting

    Complete financial management suite with accounts receivable/payable, general ledger, budgeting, and financial reporting. AI-powered cash flow forecasting and anomaly detection.

    • Accounts receivable & payable
    • General ledger & reconciliation
    • Budgeting & forecasting
    • Financial reporting & compliance
    • Multi-currency support
    • Tax management
    • Audit trails & controls

  • Inventory & Supply Chain Management

    Optimize inventory levels, streamline procurement, and manage your supply chain with AI-powered demand forecasting and automated reordering. Real-time tracking across multiple warehouses.

    • Real-time inventory tracking
    • AI demand forecasting
    • Automated reordering
    • Multi-warehouse management
    • Barcode & RFID support
    • Supplier management
    • Stock level optimization

  • Project Management & Collaboration

    Plan, execute, and track projects with Gantt charts, resource allocation, time tracking, and team collaboration tools. AI-powered project risk assessment and timeline prediction.

    • Gantt charts & task management
    • Resource allocation & tracking
    • Time tracking & billing
    • Team collaboration tools
    • Document management
    • Project budgeting
    • Risk management

  • Human Resources Management (HRM)

    Manage the entire employee lifecycle from recruitment to retirement. AI-powered talent acquisition, performance management, payroll processing, and benefits administration.

    • Recruitment & onboarding
    • Employee database & profiles
    • Payroll processing
    • Performance management
    • Leave & attendance tracking
    • Training & development
    • Benefits administration

  • E-commerce & Order Management

    Integrated e-commerce platform with shopping cart, payment processing, order fulfillment, and customer portal. AI-powered product recommendations and dynamic pricing.

    • Online storefront & catalog
    • Shopping cart & checkout
    • Payment gateway integration
    • Order processing & fulfillment
    • Shipping & logistics
    • Customer portal
    • Product recommendations

  • Manufacturing & Production Planning

    Optimize production scheduling, material requirements planning (MRP), and quality control. AI-driven capacity planning and predictive maintenance for equipment.

    • Production scheduling & planning
    • Material requirements planning (MRP)
    • Bill of materials (BOM)
    • Work order management
    • Quality control & inspection
    • Equipment maintenance
    • Shop floor tracking

  • Document Management & Workflow

    Centralized document repository with version control, approval workflows, and electronic signatures. AI-powered document classification and intelligent search.

    • Document storage & versioning
    • Approval workflows
    • Electronic signatures
    • Document templates
    • OCR & intelligent search
    • Access controls & permissions
    • Compliance & retention

  • Business Process Automation (BPA)

    Automate repetitive business processes with visual workflow builder, no-code automation, and AI-powered decision making. Integrate with any system via API.

    • Visual workflow builder
    • No-code automation
    • AI-powered decisions
    • Task scheduling & triggers
    • Email & SMS automation
    • API integrations
    • Process analytics

  • Business Intelligence & Reporting

    Enterprise-grade BI platform with interactive dashboards, ad-hoc reporting, and data visualization. AI-powered insights and anomaly detection across all business metrics.

    • Interactive dashboards
    • Ad-hoc report builder
    • Data visualization
    • Scheduled reports
    • Export to Excel/PDF
    • KPI tracking & alerts
    • Predictive analytics

  • Advanced Project Management

    Enterprise project management with Agile/Scrum support, resource scheduling, budget tracking, and milestone management. AI predicts project delays and suggests optimal resource allocation.

    • Agile/Scrum/Kanban boards
    • Sprint planning & tracking
    • Resource scheduling & capacity
    • Budget tracking & forecasting
    • Milestone & dependency management
    • Risk assessment & mitigation
    • Project portfolio management
    • Burndown & velocity charts

  • Time Tracking & Timesheet Management

    Comprehensive time tracking with automatic timers, timesheet approvals, and billable hours tracking. AI detects patterns and suggests optimal time allocation for maximum productivity.

    • Automatic time tracking
    • Manual time entry
    • Timesheet approvals workflow
    • Billable vs non-billable hours
    • Project time allocation
    • Break & overtime tracking
    • Integration with payroll
    • Productivity analytics

  • Job Bidding & Estimation System

    Professional job bidding platform with cost estimation, proposal generation, and competitive bid tracking. AI analyzes historical data to suggest optimal pricing strategies.

    • Cost estimation templates
    • Automated proposal generation
    • Bid tracking & comparison
    • Win/loss rate analysis
    • Material & labor costing
    • Profit margin calculation
    • Client bid history
    • Competitive intelligence

  • Job Scheduling & Dispatch

    Intelligent job scheduling with drag-and-drop calendar, automated dispatching, and route optimization. Real-time updates for field teams with GPS tracking and mobile access.

    • Drag-and-drop scheduling
    • Automated job dispatching
    • Route optimization
    • GPS tracking & check-ins
    • Real-time status updates
    • Technician skill matching
    • Customer notifications
    • Recurring job management

  • Resource & Capacity Planning

    Optimize resource utilization with capacity planning, workload balancing, and skill-based allocation. AI predicts resource bottlenecks and suggests reallocation strategies.

    • Resource capacity planning
    • Workload balancing
    • Skill-based allocation
    • Availability tracking
    • Utilization reporting
    • Bottleneck detection
    • Bench resource management
    • Contractor management

  • Task & Activity Management

    Detailed task tracking with dependencies, subtasks, checklists, and priority management. AI suggests task prioritization based on deadlines, dependencies, and team capacity.

    • Task creation & assignment
    • Subtasks & checklists
    • Task dependencies
    • Priority & deadline management
    • Task templates
    • Recurring tasks
    • Task comments & attachments
    • Progress tracking

  • Gantt Charts & Timeline View

    Visual project timelines with Gantt charts, critical path analysis, and milestone tracking. Drag-and-drop interface for easy schedule adjustments with automatic dependency updates.

    • Interactive Gantt charts
    • Critical path analysis
    • Milestone tracking
    • Baseline comparison
    • What-if scenario planning
    • Resource histogram
    • Export to MS Project
    • Print & share timelines

  • Agile & Scrum Management

    Complete Agile project management with sprint planning, backlog management, story points, and velocity tracking. Scrum board with swimlanes, burndown charts, and retrospectives.

    • Sprint planning & backlog
    • User stories & epics
    • Story points & estimation
    • Scrum board & swimlanes
    • Burndown & burnup charts
    • Velocity tracking
    • Sprint retrospectives
    • Release planning

  • Portfolio & Program Management

    Manage multiple projects as a portfolio with strategic alignment, resource sharing, and consolidated reporting. AI identifies portfolio risks and optimization opportunities.

    • Portfolio dashboard
    • Strategic alignment
    • Cross-project dependencies
    • Consolidated reporting
    • Portfolio optimization
    • Budget allocation
    • Risk aggregation
    • Executive summaries

  • Job Costing & Profitability

    Track actual vs estimated costs for each job with real-time profitability analysis. Monitor labor, materials, overhead, and subcontractor costs to ensure project margins.

    • Actual vs estimated costing
    • Real-time profitability
    • Labor cost tracking
    • Material cost management
    • Overhead allocation
    • Subcontractor billing
    • Change order management
    • Job margin analysis

  • Collaboration & Communication

    Team collaboration with @mentions, comments, file sharing, and real-time notifications. Integrated chat, video calls, and screen sharing for seamless teamwork.

    • @mentions & notifications
    • Threaded comments
    • File sharing & versioning
    • Integrated chat
    • Video conferencing
    • Screen sharing
    • Team announcements
    • Activity feed

  • Invoicing & Billing

    Generate professional invoices from tracked time, expenses, and milestones. Support for recurring billing, partial payments, and multiple payment methods with automated reminders.

    • Professional invoice templates
    • Time & expense billing
    • Milestone-based invoicing
    • Recurring billing
    • Partial payments
    • Payment reminders
    • Multi-currency support
    • Integration with accounting

  • Expense & Budget Tracking

    Track project expenses, receipts, and reimbursements with mobile capture. Compare actual spending against budgets with alerts for overruns and AI-powered forecasting.

    • Expense entry & tracking
    • Receipt capture (mobile)
    • Budget vs actual reporting
    • Expense approvals
    • Reimbursement management
    • Budget alerts & forecasting
    • Category-based tracking
    • Integration with accounting

  • Client & Vendor Portal

    Branded client portals for project visibility, document sharing, and approvals. Vendors can submit bids, invoices, and track purchase orders through dedicated portal access.

    • Branded client portals
    • Project status visibility
    • Document sharing
    • Online approvals
    • Vendor bid submission
    • Invoice management
    • Purchase order tracking
    • Secure messaging

Casos de uso

  • Sales Teams

    Close more deals with AI-powered pipeline management, forecasting, and automation

  • Marketing Teams

    Generate and nurture leads with automated campaigns and personalized content

  • Customer Success

    Deliver exceptional support and build lasting customer relationships

  • Small Businesses

    All-in-one solution to manage customers, sales, and growth without complexity

Seamless Integrations

Connect with 500+ apps and services you already use

  • GmailEmail
  • OutlookEmail
  • SlackCommunication
  • ZoomVideo
  • SalesforceCRM
  • HubSpotMarketing
  • MailchimpEmail Marketing
  • ShopifyE-commerce
  • QuickBooksAccounting
  • StripePayments
  • ZapierAutomation
  • LinkedInSocial

Simple, Transparent Pricing

Choose the plan that fits your business needs

  • Inicial

    $49/user/month

    Perfect for small teams getting started

    • Até 10 usuários
    • 1,000 contacts
    • Recursos básicos de CRM
    • Email integration
    • Mobile apps
    • Community support
    Iniciar teste gratuito

  • Mais popular

    Profissional

    $99/user/month

    For growing teams that need more power

    • Usuários ilimitados
    • 10,000 contacts
    • Advanced CRM features
    • Marketing automation
    • Custom reports
    • Priority support
    • API access
    Iniciar teste gratuito

  • Corporativo

    PersonalizadoContact sales

    For large organizations with specific needs

    • Unlimited everything
    • Advanced AI features
    • Integrações personalizadas
    • Dedicated support
    • Garantias de SLA
    • Training & onboarding
    • Custom development
    Falar com vendas

Complete Feature & Module Comparison

Everything you need from WSL CRM to ERP — all-in-one TenthMatrix CRM

Sales & WSL CRM

MóduloInicialProfissionalCorporativo
Contact Management
360° customer view, contact enrichment, duplicate detection		✓ Incluído✓ Incluído✓ Incluído
Lead Management
Lead capture, scoring, routing, and conversion tracking		✓ Incluído✓ Incluído✓ Incluído
Opportunity Management
Deal pipeline, forecasting, win/loss analysis		✓ Incluído✓ Incluído✓ Incluído
Sales Pipeline
Visual boards, drag-and-drop, custom stages		✓ Incluído✓ Incluído✓ Incluído
Quote & Proposal Generation
Professional quotes, templates, e-signatures		– Não incluído✓ Incluído✓ Incluído
Sales Forecasting
AI-powered revenue predictions, pipeline analytics		– Não incluído✓ Incluído✓ Incluído
Territory Management
Geographic territories, team assignments		– Não incluído– Não incluído✓ Incluído
CPQ (Configure-Price-Quote)
Product configuration, dynamic pricing rules		– Não incluído– Não incluído✓ Incluído

Marketing Automation

MóduloInicialProfissionalCorporativo
Email Marketing
Campaign builder, templates, A/B testing		✓ Incluído✓ Incluído✓ Incluído
Landing Pages
Drag-and-drop builder, responsive templates		✓ Incluído✓ Incluído✓ Incluído
Marketing Automation
Drip campaigns, nurture sequences, triggers		– Não incluído✓ Incluído✓ Incluído
Lead Scoring & Grading
AI-powered scoring, behavioral tracking		– Não incluído✓ Incluído✓ Incluído
Social Media Marketing
Multi-channel posting, scheduling, analytics		– Não incluído✓ Incluído✓ Incluído
Marketing Analytics
ROI tracking, attribution, campaign performance		– Não incluído✓ Incluído✓ Incluído
Account-Based Marketing
Target account lists, personalized campaigns		– Não incluído– Não incluído✓ Incluído

Customer Service

MóduloInicialProfissionalCorporativo
Help Desk Ticketing
Multi-channel support, ticket routing, SLA		✓ Incluído✓ Incluído✓ Incluído
Knowledge Base
Self-service portal, articles, FAQs		✓ Incluído✓ Incluído✓ Incluído
Live Chat & Chatbot
Real-time chat, AI chatbot, canned responses		– Não incluído✓ Incluído✓ Incluído
Case Management
Case routing, escalation, resolution tracking		– Não incluído✓ Incluído✓ Incluído
Customer Portal
Self-service, ticket tracking, document access		– Não incluído✓ Incluído✓ Incluído
Omnichannel Support
Email, phone, chat, social media integration		– Não incluído– Não incluído✓ Incluído

Invoicing & Billing

MóduloInicialProfissionalCorporativo
Invoice Generation
Professional invoices, custom templates		✓ Incluído✓ Incluído✓ Incluído
Payment Processing
Online payments, multiple gateways		✓ Incluído✓ Incluído✓ Incluído
Recurring Billing
Subscription management, auto-billing		– Não incluído✓ Incluído✓ Incluído
Payment Reminders
Automated reminders, dunning management		– Não incluído✓ Incluído✓ Incluído
Multi-Currency
150+ currencies, exchange rate management		– Não incluído✓ Incluído✓ Incluído
Tax Management
Tax calculations, compliance, reporting		– Não incluído✓ Incluído✓ Incluído
Credit Notes & Refunds
Credit memo management, refund processing		– Não incluído– Não incluído✓ Incluído

Financial Management (ERP)

MóduloInicialProfissionalCorporativo
Accounts Receivable
Invoice tracking, payment collection, aging		– Não incluído✓ Incluído✓ Incluído
Accounts Payable
Vendor bills, payment scheduling, approvals		– Não incluído✓ Incluído✓ Incluído
General Ledger
Chart of accounts, journal entries, reconciliation		– Não incluído✓ Incluído✓ Incluído
Bank Reconciliation
Automated matching, bank feeds, statement import		– Não incluído✓ Incluído✓ Incluído
Budgeting & Forecasting
Budget planning, variance analysis, projections		– Não incluído– Não incluído✓ Incluído
Financial Reporting
P&L, balance sheet, cash flow statements		– Não incluído✓ Incluído✓ Incluído
Fixed Assets
Asset tracking, depreciation, disposal		– Não incluído– Não incluído✓ Incluído
Multi-Company Accounting
Consolidated reporting, inter-company transactions		– Não incluído– Não incluído✓ Incluído

Inventory & Supply Chain

MóduloInicialProfissionalCorporativo
Inventory Management
Stock tracking, reorder points, bin locations		– Não incluído✓ Incluído✓ Incluído
Purchase Orders
PO creation, approval workflow, vendor management		– Não incluído✓ Incluído✓ Incluído
Warehouse Management
Multi-warehouse, transfers, stock adjustments		– Não incluído✓ Incluído✓ Incluído
Barcode & RFID
Scanning, tracking, mobile inventory		– Não incluído– Não incluído✓ Incluído
Demand Forecasting
AI-powered predictions, seasonal analysis		– Não incluído– Não incluído✓ Incluído
Supplier Management
Vendor database, performance tracking, contracts		– Não incluído✓ Incluído✓ Incluído
Lot & Serial Tracking
Traceability, expiration dates, recalls		– Não incluído– Não incluído✓ Incluído

Project Management

MóduloInicialProfissionalCorporativo
Task Management
Tasks, subtasks, dependencies, assignments		✓ Incluído✓ Incluído✓ Incluído
Gantt Charts
Timeline view, critical path, milestones		– Não incluído✓ Incluído✓ Incluído
Agile/Scrum Boards
Sprint planning, backlog, burndown charts		– Não incluído✓ Incluído✓ Incluído
Resource Planning
Capacity planning, allocation, utilization		– Não incluído✓ Incluído✓ Incluído
Time Tracking
Timesheets, billable hours, approvals		✓ Incluído✓ Incluído✓ Incluído
Project Budgeting
Budget tracking, expense management, forecasting		– Não incluído✓ Incluído✓ Incluído
Portfolio Management
Multi-project view, strategic alignment		– Não incluído– Não incluído✓ Incluído

Human Resources

MóduloInicialProfissionalCorporativo
Employee Database
Employee profiles, documents, org chart		– Não incluído✓ Incluído✓ Incluído
Recruitment
Job postings, applicant tracking, interviews		– Não incluído✓ Incluído✓ Incluído
Onboarding
New hire workflows, document collection		– Não incluído✓ Incluído✓ Incluído
Payroll
Salary processing, tax calculations, pay slips		– Não incluído– Não incluído✓ Incluído
Leave Management
Leave requests, approvals, balance tracking		– Não incluído✓ Incluído✓ Incluído
Attendance
Time clock, biometric integration, shifts		– Não incluído✓ Incluído✓ Incluído
Performance Management
Goals, reviews, 360° feedback, appraisals		– Não incluído– Não incluído✓ Incluído
Training & Development
Course management, certifications, skills		– Não incluído– Não incluído✓ Incluído

Indústria

MóduloInicialProfissionalCorporativo
Bill of Materials (BOM)
Multi-level BOM, component tracking		– Não incluído– Não incluído✓ Incluído
Work Orders
Manufacturing orders, routing, scheduling		– Não incluído– Não incluído✓ Incluído
Production Planning
MRP, capacity planning, scheduling		– Não incluído– Não incluído✓ Incluído
Quality Control
Inspections, defect tracking, quality checks		– Não incluído– Não incluído✓ Incluído
Shop Floor Control
Real-time tracking, labor reporting		– Não incluído– Não incluído✓ Incluído
Equipment Maintenance
Preventive maintenance, work orders, history		– Não incluído– Não incluído✓ Incluído

E-commerce

MóduloInicialProfissionalCorporativo
Online Store
Storefront, product catalog, shopping cart		– Não incluído✓ Incluído✓ Incluído
Product Management
Variants, pricing, inventory sync		– Não incluído✓ Incluído✓ Incluído
Order Management
Order processing, fulfillment, tracking		– Não incluído✓ Incluído✓ Incluído
Shipping Integration
Carrier integration, label printing, tracking		– Não incluído✓ Incluído✓ Incluído
Customer Portal
Self-service, order history, returns		– Não incluído✓ Incluído✓ Incluído
Marketplace Integration
Amazon, eBay, Shopify sync		– Não incluído– Não incluído✓ Incluído

Analytics & Reporting

MóduloInicialProfissionalCorporativo
Dashboard Builder
Drag-and-drop, real-time widgets, KPIs		✓ Incluído✓ Incluído✓ Incluído
Standard Reports
Pre-built reports for all modules		✓ Incluído✓ Incluído✓ Incluído
Custom Report Builder
Ad-hoc reporting, custom fields, filters		– Não incluído✓ Incluído✓ Incluído
Scheduled Reports
Email delivery, automated scheduling		– Não incluído✓ Incluído✓ Incluído
AI-Powered Insights
Predictive analytics, recommendations		– Não incluído– Não incluído✓ Incluído
Exportação de dados
Excel, PDF, CSV export options		✓ Incluído✓ Incluído✓ Incluído

Integrations & API

MóduloInicialProfissionalCorporativo
REST API
Full API access, webhooks, authentication		– Não incluído✓ Incluído✓ Incluído
Pre-built Integrations
500+ app integrations (Zapier, Make)		✓ Incluído✓ Incluído✓ Incluído
Custom Integrations
Custom API development, middleware		– Não incluído– Não incluído✓ Incluído
Data Import/Export
Bulk import, migration tools, templates		✓ Incluído✓ Incluído✓ Incluído
SSO (Single Sign-On)
SAML, OAuth, Active Directory		– Não incluído– Não incluído✓ Incluído

O que dizem os clientes

  • TenthMatrix CRM has transformed how we manage customer relationships. Our sales team is 3x more productive and close rates have doubled.

    Jessica ThompsonVP Sales, TechStart Inc, TechStart Inc

  • The AI-powered insights are incredible. We can now predict which deals will close and where to focus our efforts. Game-changing platform!

    Robert MartinezSales Director, CloudPro, CloudPro

  • Implementation was seamless and the support team is outstanding. We migrated from Salesforce in just 2 weeks with zero downtime.

    Amanda LeeCTO, FinanceHub, FinanceHub

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