Aller au contenu
Démarrer un projet

TenthMatrix CRM (WSL CRM)

TenthMatrix CRM — the platform that grows with your business

Everything you need to manage sales, marketing, and customer service in one powerful platform

Démarrer l'essai gratuitSchedule Demo
Active Users
10,000+
Disponibilité
99.9%
Faster Sales Cycles
50%
Revenue Growth
3x

Transform customer relationships with TenthMatrix CRM (WSL CRM)

TenthMatrix CRM (WSL CRM) combines powerful customer relationship management with artificial intelligence to help you attract, engage, and delight customers at every stage of their journey. Build deeper relationships, close more deals, and grow your business faster with our all-in-one CRM solution.

Watch the overview

Fonctionnalités

  • AI-Powered Contact & Lead Management

    Centralize all customer information with AI-driven enrichment, intelligent scoring, and automated routing. Our machine learning algorithms analyze customer behavior patterns to identify high-value leads and predict conversion probability.

    • 360° customer view with AI insights
    • Automated lead scoring & prediction
    • Smart lead routing & assignment
    • Real-time contact enrichment
    • Activity tracking & analysis
    • Duplicate detection & merging
    • Custom field automation

  • Intelligent Sales Pipeline Management

    Visualize your sales process, forecast revenue with 95% accuracy using AI, and close deals faster with predictive insights. Real-time deal health monitoring and automated stage progression.

    • Visual pipeline boards & Kanban
    • AI deal scoring & win probability
    • Accurate revenue forecasting
    • Deal tracking & notifications
    • Win/loss analysis & insights
    • Automated follow-ups
    • Custom pipeline stages

  • Marketing Automation & Campaign Management

    Create, execute, and optimize multi-channel marketing campaigns with AI-powered personalization, automated nurturing sequences, and comprehensive ROI tracking across all touchpoints.

    • Email & SMS campaigns
    • Landing page builder
    • Lead nurturing workflows
    • Marketing analytics & attribution
    • A/B testing & optimization
    • Social media integration
    • Campaign ROI tracking

  • Omnichannel Customer Service Hub

    Deliver exceptional support across email, chat, phone, and social media. AI-powered ticket routing, automated responses, and knowledge base with natural language search for faster resolution.

    • Help desk ticketing system
    • Live chat & chatbot support
    • Knowledge base & self-service
    • SLA management & tracking
    • Customer satisfaction surveys
    • Multi-channel support
    • AI-powered routing

  • AI-Powered Analytics & Business Intelligence

    Make data-driven decisions with real-time dashboards, predictive analytics, and custom reporting. Machine learning models identify trends, anomalies, and opportunities automatically.

    • Real-time dashboards & KPIs
    • Predictive analytics & forecasting
    • Custom report builder
    • Revenue & sales analytics
    • Performance metrics tracking
    • Data visualization tools
    • Export & scheduling

  • Mobile CRM & Field Sales

    Access your CRM anywhere with native mobile apps for iOS and Android. Offline capabilities, voice commands, and GPS tracking for field sales teams.

    • Apps natives iOS & Android
    • Offline access & sync
    • Push notifications & alerts
    • Mobile-optimized UI
    • Voice commands & dictation
    • GPS tracking & check-ins
    • Mobile document scanning

  • Enterprise Resource Planning (ERP)

    Integrate all business processes including inventory, procurement, manufacturing, financials, and HR. Real-time visibility across your entire organization with AI-driven optimization.

    • Financial management & accounting
    • Inventory & supply chain
    • Manufacturing & production
    • Human resources & payroll
    • Procurement & purchasing
    • Asset management
    • Multi-company support

  • Financial Management & Accounting

    Complete financial management suite with accounts receivable/payable, general ledger, budgeting, and financial reporting. AI-powered cash flow forecasting and anomaly detection.

    • Accounts receivable & payable
    • General ledger & reconciliation
    • Budgeting & forecasting
    • Financial reporting & compliance
    • Multi-currency support
    • Tax management
    • Audit trails & controls

  • Inventory & Supply Chain Management

    Optimize inventory levels, streamline procurement, and manage your supply chain with AI-powered demand forecasting and automated reordering. Real-time tracking across multiple warehouses.

    • Real-time inventory tracking
    • AI demand forecasting
    • Automated reordering
    • Multi-warehouse management
    • Barcode & RFID support
    • Supplier management
    • Stock level optimization

  • Project Management & Collaboration

    Plan, execute, and track projects with Gantt charts, resource allocation, time tracking, and team collaboration tools. AI-powered project risk assessment and timeline prediction.

    • Gantt charts & task management
    • Resource allocation & tracking
    • Time tracking & billing
    • Team collaboration tools
    • Document management
    • Project budgeting
    • Risk management

  • Human Resources Management (HRM)

    Manage the entire employee lifecycle from recruitment to retirement. AI-powered talent acquisition, performance management, payroll processing, and benefits administration.

    • Recruitment & onboarding
    • Employee database & profiles
    • Payroll processing
    • Performance management
    • Leave & attendance tracking
    • Training & development
    • Benefits administration

  • E-commerce & Order Management

    Integrated e-commerce platform with shopping cart, payment processing, order fulfillment, and customer portal. AI-powered product recommendations and dynamic pricing.

    • Online storefront & catalog
    • Shopping cart & checkout
    • Payment gateway integration
    • Order processing & fulfillment
    • Shipping & logistics
    • Customer portal
    • Product recommendations

  • Manufacturing & Production Planning

    Optimize production scheduling, material requirements planning (MRP), and quality control. AI-driven capacity planning and predictive maintenance for equipment.

    • Production scheduling & planning
    • Material requirements planning (MRP)
    • Bill of materials (BOM)
    • Work order management
    • Quality control & inspection
    • Equipment maintenance
    • Shop floor tracking

  • Document Management & Workflow

    Centralized document repository with version control, approval workflows, and electronic signatures. AI-powered document classification and intelligent search.

    • Document storage & versioning
    • Approval workflows
    • Electronic signatures
    • Document templates
    • OCR & intelligent search
    • Access controls & permissions
    • Compliance & retention

  • Business Process Automation (BPA)

    Automate repetitive business processes with visual workflow builder, no-code automation, and AI-powered decision making. Integrate with any system via API.

    • Visual workflow builder
    • No-code automation
    • AI-powered decisions
    • Task scheduling & triggers
    • Email & SMS automation
    • API integrations
    • Process analytics

  • Business Intelligence & Reporting

    Enterprise-grade BI platform with interactive dashboards, ad-hoc reporting, and data visualization. AI-powered insights and anomaly detection across all business metrics.

    • Interactive dashboards
    • Ad-hoc report builder
    • Data visualization
    • Scheduled reports
    • Export to Excel/PDF
    • KPI tracking & alerts
    • Predictive analytics

  • Advanced Project Management

    Enterprise project management with Agile/Scrum support, resource scheduling, budget tracking, and milestone management. AI predicts project delays and suggests optimal resource allocation.

    • Agile/Scrum/Kanban boards
    • Sprint planning & tracking
    • Resource scheduling & capacity
    • Budget tracking & forecasting
    • Milestone & dependency management
    • Risk assessment & mitigation
    • Project portfolio management
    • Burndown & velocity charts

  • Time Tracking & Timesheet Management

    Comprehensive time tracking with automatic timers, timesheet approvals, and billable hours tracking. AI detects patterns and suggests optimal time allocation for maximum productivity.

    • Automatic time tracking
    • Manual time entry
    • Timesheet approvals workflow
    • Billable vs non-billable hours
    • Project time allocation
    • Break & overtime tracking
    • Integration with payroll
    • Productivity analytics

  • Job Bidding & Estimation System

    Professional job bidding platform with cost estimation, proposal generation, and competitive bid tracking. AI analyzes historical data to suggest optimal pricing strategies.

    • Cost estimation templates
    • Automated proposal generation
    • Bid tracking & comparison
    • Win/loss rate analysis
    • Material & labor costing
    • Profit margin calculation
    • Client bid history
    • Competitive intelligence

  • Job Scheduling & Dispatch

    Intelligent job scheduling with drag-and-drop calendar, automated dispatching, and route optimization. Real-time updates for field teams with GPS tracking and mobile access.

    • Drag-and-drop scheduling
    • Automated job dispatching
    • Route optimization
    • GPS tracking & check-ins
    • Real-time status updates
    • Technician skill matching
    • Customer notifications
    • Recurring job management

  • Resource & Capacity Planning

    Optimize resource utilization with capacity planning, workload balancing, and skill-based allocation. AI predicts resource bottlenecks and suggests reallocation strategies.

    • Resource capacity planning
    • Workload balancing
    • Skill-based allocation
    • Availability tracking
    • Utilization reporting
    • Bottleneck detection
    • Bench resource management
    • Contractor management

  • Task & Activity Management

    Detailed task tracking with dependencies, subtasks, checklists, and priority management. AI suggests task prioritization based on deadlines, dependencies, and team capacity.

    • Task creation & assignment
    • Subtasks & checklists
    • Task dependencies
    • Priority & deadline management
    • Task templates
    • Recurring tasks
    • Task comments & attachments
    • Progress tracking

  • Gantt Charts & Timeline View

    Visual project timelines with Gantt charts, critical path analysis, and milestone tracking. Drag-and-drop interface for easy schedule adjustments with automatic dependency updates.

    • Interactive Gantt charts
    • Critical path analysis
    • Milestone tracking
    • Baseline comparison
    • What-if scenario planning
    • Resource histogram
    • Export to MS Project
    • Print & share timelines

  • Agile & Scrum Management

    Complete Agile project management with sprint planning, backlog management, story points, and velocity tracking. Scrum board with swimlanes, burndown charts, and retrospectives.

    • Sprint planning & backlog
    • User stories & epics
    • Story points & estimation
    • Scrum board & swimlanes
    • Burndown & burnup charts
    • Velocity tracking
    • Sprint retrospectives
    • Release planning

  • Portfolio & Program Management

    Manage multiple projects as a portfolio with strategic alignment, resource sharing, and consolidated reporting. AI identifies portfolio risks and optimization opportunities.

    • Portfolio dashboard
    • Strategic alignment
    • Cross-project dependencies
    • Consolidated reporting
    • Portfolio optimization
    • Budget allocation
    • Risk aggregation
    • Executive summaries

  • Job Costing & Profitability

    Track actual vs estimated costs for each job with real-time profitability analysis. Monitor labor, materials, overhead, and subcontractor costs to ensure project margins.

    • Actual vs estimated costing
    • Real-time profitability
    • Labor cost tracking
    • Material cost management
    • Overhead allocation
    • Subcontractor billing
    • Change order management
    • Job margin analysis

  • Collaboration & Communication

    Team collaboration with @mentions, comments, file sharing, and real-time notifications. Integrated chat, video calls, and screen sharing for seamless teamwork.

    • @mentions & notifications
    • Threaded comments
    • File sharing & versioning
    • Integrated chat
    • Video conferencing
    • Screen sharing
    • Team announcements
    • Activity feed

  • Invoicing & Billing

    Generate professional invoices from tracked time, expenses, and milestones. Support for recurring billing, partial payments, and multiple payment methods with automated reminders.

    • Professional invoice templates
    • Time & expense billing
    • Milestone-based invoicing
    • Recurring billing
    • Partial payments
    • Payment reminders
    • Multi-currency support
    • Integration with accounting

  • Expense & Budget Tracking

    Track project expenses, receipts, and reimbursements with mobile capture. Compare actual spending against budgets with alerts for overruns and AI-powered forecasting.

    • Expense entry & tracking
    • Receipt capture (mobile)
    • Budget vs actual reporting
    • Expense approvals
    • Reimbursement management
    • Budget alerts & forecasting
    • Category-based tracking
    • Integration with accounting

  • Client & Vendor Portal

    Branded client portals for project visibility, document sharing, and approvals. Vendors can submit bids, invoices, and track purchase orders through dedicated portal access.

    • Branded client portals
    • Project status visibility
    • Document sharing
    • Online approvals
    • Vendor bid submission
    • Invoice management
    • Purchase order tracking
    • Secure messaging

Cas d'usage

  • Sales Teams

    Close more deals with AI-powered pipeline management, forecasting, and automation

  • Marketing Teams

    Generate and nurture leads with automated campaigns and personalized content

  • Customer Success

    Deliver exceptional support and build lasting customer relationships

  • Small Businesses

    All-in-one solution to manage customers, sales, and growth without complexity

Seamless Integrations

Connect with 500+ apps and services you already use

  • GmailEmail
  • OutlookEmail
  • SlackCommunication
  • ZoomVideo
  • SalesforceCRM
  • HubSpotMarketing
  • MailchimpEmail Marketing
  • ShopifyE-commerce
  • QuickBooksAccounting
  • StripePayments
  • ZapierAutomation
  • LinkedInSocial

Simple, Transparent Pricing

Choose the plan that fits your business needs

  • Starter

    $49/user/month

    Perfect for small teams getting started

    • Jusqu'à 10 utilisateurs
    • 1,000 contacts
    • Fonctionnalités CRM de base
    • Email integration
    • Mobile apps
    • Community support
    Démarrer l'essai gratuit

  • Le plus populaire

    Professionnel

    $99/user/month

    For growing teams that need more power

    • Utilisateurs illimités
    • 10,000 contacts
    • Advanced CRM features
    • Marketing automation
    • Custom reports
    • Priority support
    • API access
    Démarrer l'essai gratuit

  • Entreprise

    Sur mesureContact sales

    For large organizations with specific needs

    • Unlimited everything
    • Advanced AI features
    • Intégrations sur mesure
    • Dedicated support
    • Garanties SLA
    • Training & onboarding
    • Custom development
    Contacter les ventes

Complete Feature & Module Comparison

Everything you need from WSL CRM to ERP — all-in-one TenthMatrix CRM

Sales & WSL CRM

ModuleStarterProfessionnelEntreprise
Contact Management
360° customer view, contact enrichment, duplicate detection		✓ Inclus✓ Inclus✓ Inclus
Lead Management
Lead capture, scoring, routing, and conversion tracking		✓ Inclus✓ Inclus✓ Inclus
Opportunity Management
Deal pipeline, forecasting, win/loss analysis		✓ Inclus✓ Inclus✓ Inclus
Sales Pipeline
Visual boards, drag-and-drop, custom stages		✓ Inclus✓ Inclus✓ Inclus
Quote & Proposal Generation
Professional quotes, templates, e-signatures		– Non inclus✓ Inclus✓ Inclus
Sales Forecasting
AI-powered revenue predictions, pipeline analytics		– Non inclus✓ Inclus✓ Inclus
Territory Management
Geographic territories, team assignments		– Non inclus– Non inclus✓ Inclus
CPQ (Configure-Price-Quote)
Product configuration, dynamic pricing rules		– Non inclus– Non inclus✓ Inclus

Marketing Automation

ModuleStarterProfessionnelEntreprise
Email Marketing
Campaign builder, templates, A/B testing		✓ Inclus✓ Inclus✓ Inclus
Landing Pages
Drag-and-drop builder, responsive templates		✓ Inclus✓ Inclus✓ Inclus
Marketing Automation
Drip campaigns, nurture sequences, triggers		– Non inclus✓ Inclus✓ Inclus
Lead Scoring & Grading
AI-powered scoring, behavioral tracking		– Non inclus✓ Inclus✓ Inclus
Social Media Marketing
Multi-channel posting, scheduling, analytics		– Non inclus✓ Inclus✓ Inclus
Marketing Analytics
ROI tracking, attribution, campaign performance		– Non inclus✓ Inclus✓ Inclus
Account-Based Marketing
Target account lists, personalized campaigns		– Non inclus– Non inclus✓ Inclus

Customer Service

ModuleStarterProfessionnelEntreprise
Help Desk Ticketing
Multi-channel support, ticket routing, SLA		✓ Inclus✓ Inclus✓ Inclus
Knowledge Base
Self-service portal, articles, FAQs		✓ Inclus✓ Inclus✓ Inclus
Live Chat & Chatbot
Real-time chat, AI chatbot, canned responses		– Non inclus✓ Inclus✓ Inclus
Case Management
Case routing, escalation, resolution tracking		– Non inclus✓ Inclus✓ Inclus
Customer Portal
Self-service, ticket tracking, document access		– Non inclus✓ Inclus✓ Inclus
Omnichannel Support
Email, phone, chat, social media integration		– Non inclus– Non inclus✓ Inclus

Invoicing & Billing

ModuleStarterProfessionnelEntreprise
Invoice Generation
Professional invoices, custom templates		✓ Inclus✓ Inclus✓ Inclus
Payment Processing
Online payments, multiple gateways		✓ Inclus✓ Inclus✓ Inclus
Recurring Billing
Subscription management, auto-billing		– Non inclus✓ Inclus✓ Inclus
Payment Reminders
Automated reminders, dunning management		– Non inclus✓ Inclus✓ Inclus
Multi-Currency
150+ currencies, exchange rate management		– Non inclus✓ Inclus✓ Inclus
Tax Management
Tax calculations, compliance, reporting		– Non inclus✓ Inclus✓ Inclus
Credit Notes & Refunds
Credit memo management, refund processing		– Non inclus– Non inclus✓ Inclus

Financial Management (ERP)

ModuleStarterProfessionnelEntreprise
Accounts Receivable
Invoice tracking, payment collection, aging		– Non inclus✓ Inclus✓ Inclus
Accounts Payable
Vendor bills, payment scheduling, approvals		– Non inclus✓ Inclus✓ Inclus
General Ledger
Chart of accounts, journal entries, reconciliation		– Non inclus✓ Inclus✓ Inclus
Bank Reconciliation
Automated matching, bank feeds, statement import		– Non inclus✓ Inclus✓ Inclus
Budgeting & Forecasting
Budget planning, variance analysis, projections		– Non inclus– Non inclus✓ Inclus
Financial Reporting
P&L, balance sheet, cash flow statements		– Non inclus✓ Inclus✓ Inclus
Fixed Assets
Asset tracking, depreciation, disposal		– Non inclus– Non inclus✓ Inclus
Multi-Company Accounting
Consolidated reporting, inter-company transactions		– Non inclus– Non inclus✓ Inclus

Inventory & Supply Chain

ModuleStarterProfessionnelEntreprise
Inventory Management
Stock tracking, reorder points, bin locations		– Non inclus✓ Inclus✓ Inclus
Purchase Orders
PO creation, approval workflow, vendor management		– Non inclus✓ Inclus✓ Inclus
Warehouse Management
Multi-warehouse, transfers, stock adjustments		– Non inclus✓ Inclus✓ Inclus
Barcode & RFID
Scanning, tracking, mobile inventory		– Non inclus– Non inclus✓ Inclus
Demand Forecasting
AI-powered predictions, seasonal analysis		– Non inclus– Non inclus✓ Inclus
Supplier Management
Vendor database, performance tracking, contracts		– Non inclus✓ Inclus✓ Inclus
Lot & Serial Tracking
Traceability, expiration dates, recalls		– Non inclus– Non inclus✓ Inclus

Project Management

ModuleStarterProfessionnelEntreprise
Task Management
Tasks, subtasks, dependencies, assignments		✓ Inclus✓ Inclus✓ Inclus
Gantt Charts
Timeline view, critical path, milestones		– Non inclus✓ Inclus✓ Inclus
Agile/Scrum Boards
Sprint planning, backlog, burndown charts		– Non inclus✓ Inclus✓ Inclus
Resource Planning
Capacity planning, allocation, utilization		– Non inclus✓ Inclus✓ Inclus
Time Tracking
Timesheets, billable hours, approvals		✓ Inclus✓ Inclus✓ Inclus
Project Budgeting
Budget tracking, expense management, forecasting		– Non inclus✓ Inclus✓ Inclus
Portfolio Management
Multi-project view, strategic alignment		– Non inclus– Non inclus✓ Inclus

Human Resources

ModuleStarterProfessionnelEntreprise
Employee Database
Employee profiles, documents, org chart		– Non inclus✓ Inclus✓ Inclus
Recruitment
Job postings, applicant tracking, interviews		– Non inclus✓ Inclus✓ Inclus
Onboarding
New hire workflows, document collection		– Non inclus✓ Inclus✓ Inclus
Payroll
Salary processing, tax calculations, pay slips		– Non inclus– Non inclus✓ Inclus
Leave Management
Leave requests, approvals, balance tracking		– Non inclus✓ Inclus✓ Inclus
Attendance
Time clock, biometric integration, shifts		– Non inclus✓ Inclus✓ Inclus
Performance Management
Goals, reviews, 360° feedback, appraisals		– Non inclus– Non inclus✓ Inclus
Training & Development
Course management, certifications, skills		– Non inclus– Non inclus✓ Inclus

Vision par ordinateur

ModuleStarterProfessionnelEntreprise
Bill of Materials (BOM)
Multi-level BOM, component tracking		– Non inclus– Non inclus✓ Inclus
Work Orders
Manufacturing orders, routing, scheduling		– Non inclus– Non inclus✓ Inclus
Production Planning
MRP, capacity planning, scheduling		– Non inclus– Non inclus✓ Inclus
Quality Control
Inspections, defect tracking, quality checks		– Non inclus– Non inclus✓ Inclus
Shop Floor Control
Real-time tracking, labor reporting		– Non inclus– Non inclus✓ Inclus
Equipment Maintenance
Preventive maintenance, work orders, history		– Non inclus– Non inclus✓ Inclus

E-commerce

ModuleStarterProfessionnelEntreprise
Online Store
Storefront, product catalog, shopping cart		– Non inclus✓ Inclus✓ Inclus
Product Management
Variants, pricing, inventory sync		– Non inclus✓ Inclus✓ Inclus
Order Management
Order processing, fulfillment, tracking		– Non inclus✓ Inclus✓ Inclus
Shipping Integration
Carrier integration, label printing, tracking		– Non inclus✓ Inclus✓ Inclus
Customer Portal
Self-service, order history, returns		– Non inclus✓ Inclus✓ Inclus
Marketplace Integration
Amazon, eBay, Shopify sync		– Non inclus– Non inclus✓ Inclus

Analytics & Reporting

ModuleStarterProfessionnelEntreprise
Dashboard Builder
Drag-and-drop, real-time widgets, KPIs		✓ Inclus✓ Inclus✓ Inclus
Standard Reports
Pre-built reports for all modules		✓ Inclus✓ Inclus✓ Inclus
Custom Report Builder
Ad-hoc reporting, custom fields, filters		– Non inclus✓ Inclus✓ Inclus
Scheduled Reports
Email delivery, automated scheduling		– Non inclus✓ Inclus✓ Inclus
AI-Powered Insights
Predictive analytics, recommendations		– Non inclus– Non inclus✓ Inclus
Export de données
Excel, PDF, CSV export options		✓ Inclus✓ Inclus✓ Inclus

Integrations & API

ModuleStarterProfessionnelEntreprise
REST API
Full API access, webhooks, authentication		– Non inclus✓ Inclus✓ Inclus
Pre-built Integrations
500+ app integrations (Zapier, Make)		✓ Inclus✓ Inclus✓ Inclus
Custom Integrations
Custom API development, middleware		– Non inclus– Non inclus✓ Inclus
Data Import/Export
Bulk import, migration tools, templates		✓ Inclus✓ Inclus✓ Inclus
SSO (Single Sign-On)
SAML, OAuth, Active Directory		– Non inclus– Non inclus✓ Inclus

Ce que disent nos clients

  • TenthMatrix CRM has transformed how we manage customer relationships. Our sales team is 3x more productive and close rates have doubled.

    Jessica ThompsonVP Sales, TechStart Inc, TechStart Inc

  • The AI-powered insights are incredible. We can now predict which deals will close and where to focus our efforts. Game-changing platform!

    Robert MartinezSales Director, CloudPro, CloudPro

  • Implementation was seamless and the support team is outstanding. We migrated from Salesforce in just 2 weeks with zero downtime.

    Amanda LeeCTO, FinanceHub, FinanceHub

Ready to Transform Your Customer Relationships?

Join teams using TenthMatrix CRM (WSL CRM) to grow faster and build better relationships

  • 14-day free trial
  • No credit card required
  • Cancel anytime
  • Full access to all features
Démarrer l'essai gratuitSchedule Demo